15:50-16:10Automated vault at National Bank of Rwanda: security and efficiency before and after COVID-19
Since November 2015, the National Bank of Rwanda acquired high speed cash processing machines (BPS M7). This aimed at improving operational efficiency, faster and accurate accounting, planning, monitoring and control, as well as the counting and sorting of deposits from commercial banks. The acquisition of cash processing solution contributed to the decrease of issuance of fresh notes and minimised the printing cost compared to the four previous years. At the beginning of 2017, we started the state-of-the-art project of vault automation, including Standard Transport Unit for Cash and Compass VMS (Cash Management System). The automated cash management processes have allowed the bank to increase the current storage space 3 times within the same location without changing the building structure. The storage condition has also changed significantly. All our cash management processes are now automated with constant report of cash situation. During the COVID-19 pandemic, the number of staff working at the Bank decreased and reduced the number of cash withdrawal from commercial banks. This was for the safety and security of our customers and our staff. Business has come back to normal but our teams are divided in two for business continuity purposes.
Denis Dadou Habumugisha
Director Currency and Banking Operations
National Bank of Rwanda __ Rwanda
Auditorium Pasteur
